..."During a period when the public's faith in business ethics has been rocked repeatedly by tales of greed, corruption, and outright thievery at the highest corporate levels, Northwestern Mutual has maintained the highest ratings from all four major rating agencies: Standard & Poor's, A.M. Best, Fitch Ratings, and Moody's. No wonder CEO Zore is pleased to point out, 'Everybody here is trying to do the right thing. We've got our moral compass in the right direction.'"
Loyalty Rules—Frederick F. Reichheld 2001
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